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Placement Training Program (for Voice and Non-Voice)

        We are imparting this Placement Training Program (for Voice and Non-Voice) for getting selected in Leading  MNC’s Software companies, BPO's and Healthcare industries. The objective of Nestem Technologies is to create a kind of finishing school for the entry level students and on the other hand to be an institute focused  on upgrading vocational skills for the industry workforce.

        Voice Centre, commonly called Call-Centre’s, is a central place deals with Customer Sales, Technical Support or other help-lines over a phone line. These could be outbound calls for direct product sales, lead generation, market research campaigns etc. or inbound calls for Customer Care, usually with some amount of computer automation. Typically, a call centre has the ability to handle a considerable volume of calls at the same time, to screen calls & forward those to someone qualified to handle them. Call centre have evolved tremendously from being just a medium of voice based customer support into integrated contact centre, which are capable of handling customer queries over the phone, or the online medium like E-Mail support.

        Non-Voice  BPO activities deal with data or Transaction Processes for large organizations across different geographical or countries. Non Voice services promise stability and are applicable in a wide range of domains like Airlines, Banking, Data Processing, Financial Services, Healthcare, HR Services, Insurance, Litigation Services, Manufacturing, Mortgage Services, Research, Securities, Transportation and Telecom  .

We are specially focusing on the following modules, for Placement of students in Leading BPO’s.

                  Aptitude and Reasoning Training

                  Communication Skill

                  Fluency in English

                  Accent neutralization

                  Customer Interaction

                  Group discussion

                  Personality development

                  Soft skill development

                  Sales / Marketing protocol

                  Telephone etiquette

                  Interview Technique


                  HR questions

                  American Accent (for Voice Process)

                  Business English (for Voice Process)